Do you seem likeable? Just look at your Facebook page
Via the World of Psychology, I just came across a study published in this month’s Journal of Experimental Social Psychology, “On being liked on the web and in the “real world”: Consistency in first impressions across personal webpages and spontaneous behavior.” (Download here.)
The key finding was that participants rated as more likable in the flesh also tended to be rated as more likable based on their Facebook page. Video-recordings of the face-to-face contacts suggested it was participants who were more non-verbally expressive (through facial expression and tone of voice) who tended to be rated as more likable.
Similarly, participants with more expressive Facebook pages — for example having more photos available to view — tended to be judged as more likable.
Since this test was only conducted on 37 college students, it’s good sense to take the results with a “grain of salt,” according to PsychCentral’s World of Psychology, where I found the study. But there’s good reason for WoP’s apparent defensiveness: the title of their response, Your Facebook Page is a Mirror Reflection of How Well Liked You Are, doesn’t accurately relay one of the study’s main themes of impression management.
I’m sure I’m not the only one who knows someone with a ‘high degree of webpage expressivity’ whose apparent warmth is offset by other personality traits. As I’ve written about before with regards to dating websites, people are experience goods, meaning they’re impossible to judge on something as static as a Facebook page. Your impression of someone is different than how you’d actually get along, since we vary in differing situations, change over time, and other people’s personalities bring out differing aspects of our own.
People who displayed cues to social expressivity on their personal webpages also displayed nonverbal cues to social expressivity during the face-to-face interaction. Likewise, people who disclosed a lot of information about themselves on personal webpages also disclosed a great deal of information about themselves during the face-to-face interaction.
Of the study’s many unanswered questions, I’m most curious about what effect age has to do with this perception about high expressivity. It’s funny how non-digital natives see openness in person as a positive trait, but on the web, call it exhibitionism, obviously related to whether you think the internet is showing an extension of yourself, or that your web presence is something else entirely.
The report goes on to say that using instant messaging was often used for short information queries that otherwise would have been handled in a lengthier, more time-consuming email, in a phone call, or in a–gasp! the horror!–face-to-face talk. People are also using IM to schedule meetings instead of just dropping in. Because it’s also “more socially acceptable” to not answer instant messages, they offer the user an opportunity to tailor the conversation or interaction to his needs. You don’t have to talk to someone just because someone else wants to talk to you.